In today’s digital age, scams and fraud attempts are becoming increasingly sophisticated, making it crucial for all ELGA Credit Union members to stay vigilant. We want to remind our members that ELGA Credit Union will never ask you to verify your card number or the three-digit code on the back over the phone. Your financial security is important to us.
Protect Yourself from Scam Calls:
-
- Verify Caller Identity: If you receive a call from someone claiming to be from ELGA Credit Union, always verify their identity. Ask for their name, position, and direct contact number to reach them. Scammers often avoid providing such details.
- Never Share Sensitive Information: ELGA Credit Union will never ask for your full card number or the three-digit code on the back over the phone. If someone requests this information, it’s a red flag.
- Hang Up and Call Back: If you have any doubts about a call’s legitimacy, call ELGA Credit Union directly using the official contact number from our website or your account statements. This ensures you’re speaking with an authorized representative.
- Report Suspicious Calls: If you receive a suspicious call, report it to us immediately. This helps us take appropriate action and protect other members.
- Educate Yourself: Stay informed about common scams and fraud tactics. Knowledge is your best defense against scams.
Why Do Scammers Pose as ELGA Credit Union?
Scammers use various tactics to manipulate individuals into revealing sensitive information or sending money. Posing as a reputable institution like ELGA Credit Union gives them an air of credibility. They may use fear tactics, urgency, or even offers that seem too good to be true to lure you into their trap.